Quickly find answers to all your questions about our parts, orders, and services.
Ordering & Shipping
Orders for which payment is received on business days before 15:00 are generally shipped the same business day. For specific or larger parts, this timeframe may vary; this will always be clearly communicated to you in advance.
Shipping costs are calculated automatically in your cart based on the delivery country and component weight.
Yes, you can collect parts after placing your order at our warehouse at Van Riemsdijkweg 62B in Rotterdam.
The price includes VAT and excludes deposit. Deposit is calculated separately. The timeframe for returning the old part must always be clearly agreed upon. Please ask our customer service if anything is unclear.
Warranty & Returns
Always inquire in advance about the specific warranty terms for the part. Please note: electrical parts carry no warranty.
You can contact customer service within the return window. We will assist you immediately with the return process.
Do you have a specific question?
Our expert team is ready to answer all your questions.